Job Introduction
Do you have experience working as a Community Beds Operations Manager? We are looking for an Operations Manager to work as part of the wider Community Leadership Team. You will be collectively responsible for providing operation leadership across our Community Beds sites and contribute to overall service performance within our Community Provision.
You will be responsible for developing and managing key relationships with key Local Authority and NHS stakeholders, whilst also contributing to the efficient operational deliver.
Salary: £40,000 - £45,000 DOE
Location: Wavertree Head office, Milvina Care Home & Brushwood care Home
What will you be doing
- Be visibly present to support and manage all aspects of people management for direct reports. Including absence management, performance management, objective setting and training.
- Provide support at critical service times, including temporary redeployment of staff as required.
- Ensure team are fully up to date with operational protocols, policies, procedures and key updates through regular team meetings and briefing, to ensure patient safety is key.
- Ensure all KPIs are set, communicated and achieved.
- Represent PC24 at external meetings as required, reporting back key information to the senior leadership team.
- Ensure service delivery reflects good practice taking account of national guidance e.g NICE, NHS England and other advisory/regulation bodies, and all staff are aware and adhere to this.
- Lead the recruitment and retention to ensure safe and effective services are run, including clinical and non clinical staff.
- Identify, investigate and manage complaints in accordance to the organisational policy.
- Involvement in internal and external audits and meetings, working proactively to ensure CQC compliance is followed at all times.
What do I need
- Great people management to develop, coach and motivate team members to excel. A minimum of 5 years management experience.
- Good knowledge of delivering Community Bed/Carehome services, including CQC requirements and standards.
- Excellent IT and written and verbal communication skills.
- Experience building and maintaining effective work relationships with the ability to network.
- Full clean driving licence.
What’s on offer?
- £40,000 - £45,000 per annum depending on experience
- Colleague wellbeing package - which allows you to claim money back on optical, dental, private consultations, physiotherapy and an Employee Assistant Programme accessible 24/7
- NHS pension scheme
- NHS car fleet scheme
- NHS home electronics scheme
- Cycle to work scheme
- Eligible to apply for blue light card
About us –
Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our colleagues so that they can, in turn, care for our patients.
Come join our proud team
This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.
