Job Introduction
Primary Care Receptionist
Do you have customer service and administration experience? We are looking for a Medical Receptionist who will provide the first point of contact for our patients and visitors. You will liaise patients, staff, healthcare professionals and outside agencies in a professional, calm and approachable manner.
Part time: 11 hours over 2 days per week,
Location & Shifts options:
Monday 13.00 - 18.30, Sefton Road L21, Tuesday 13.00 - 18.30, Netherton L23
Monday & Tuesday, 13.00 -18.30 Litherland L21
Monday 07.45 – 1.15 Thornton L23 - Friday 13.00 -18.30 Thornton L23
Monday 13.00 -18.30.30 Thornton L23 – Friday 13.00-18..30 Hightown L38
Salary: £7,227.00 per Annum
Part Time: 22 hours over 4 days per week
Location & Shifts
Monday Wednesday Thursday Friday - 13.00 -18:30 Crossways L23
Salary: £14.454.00 per annum
What will you be doing
- Provide a responsive, courteous, calm and efficient service, to enable and support patient care.
- Respond to circumstances with a positive and flexible approach.
- Open premises and complete security checks, ensure all clinical rooms are prepared at the beginning and end of each day and perform the closure procedure to set alarms and lock premises (as and when required)
- Ensure that all patients and visitors at reception are greeted professionally their arrival is logged into the clinical computer system to record attendance
- Deal with administrative queries and requests from patients that visit the practice, and via email referring these to the Primary Care Hub as appropriate
- Process any patient repeat prescription requests that are received by the Practice on the clinical system
- Ensure patient confidentiality at all times
- Provide operational support to the onsite clinical team
- Be familiar with and adhere to PC24 Standard Operating Procedures.
- Ensure all relevant information is communicated to incoming staff through a robust handover.
- Administrative duties, requiring attention to detail.
What do I need
- Excellent verbal and written communication skills.
- You will work as a team and independently.
- Good IT skills including all Microsoft package – experience of EMIS is also desirable.
About us –
Primary Care 24 (PC24) is a not-for-profit social enterprise established in 1990, delivering NHS contracts exclusively. The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.
What’s on offer?
- £7227.00 - £14454.00 per annum,
- Permanent contract 11 & 22 hours per week.
- 27 days annual leave (pro rata) – previous NHS service will be taken into account.
- NHS pension scheme
- NHS car fleet scheme
- NHS home electronics scheme
- Cycle to work scheme
- Eligible to apply for blue light card
- Colleague wellbeing package - which allows you to claim money back on optical, dental, private consultations and physiotherapy.
- Colleague events
Come join our proud team
This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.